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Uninterrupted Power Supply SLAs

Our company’s main Unique Selling Point (USP) is that our team can maintain and repair ALL BRANDS OF UPS

that make us EXCLUSIVE among all vendors.

Our SLA Commitments

24/7/365 Emergency Telephone Support

2 Hours Response and Full Report in major cities

8 to 12 Hours Response and Full Report in remote areas

Routine inspection and preventive maintenance

Backup Unit and Parts commitment

Trained Engineers with flawless service

What hinders optimum performance? People with impeccable abilities at times are unable to perform up to the mark mostly because of unexpected downtime due to equipment failure, resulting in unproductive utilization of energy and time loss.

Our SLAs offer the flexibility to choose the level of service needed to ensure that risks and costs are minimised. All plans provide regular maintenance visits and you can choose the level of response time & preventive maintenance you need to suit your business requirements.

To maximise the reliability of your UPS, we also ensure to identify the critical component degradation and that repairs or replacements are carried out before a fault occurs. Immediate spares availability is assured through our extensive spares inventory country wide.

At ENA, we ensure to provide flawless service that ensures your focus and efforts where required, with peace of mind. We cater to individual needs by attending, evaluating, thorough research and implementing an impeccable plan to maximize productivity at all levels.